ShippingPolicy

Shipping Policy

Processing Time Orders are processed within 1-3 business days. Orders are not processed on weekends or holidays. If we experience a high volume of orders, processing times may be slightly delayed. Customers will be notified of any significant delays. Additionally, during peak shopping seasons, such as holidays and major sales events, processing times may be extended. We strive to process and ship all orders as quickly as possible while ensuring quality service.

Shipping Rates & Delivery Estimates Shipping charges for your order will be calculated and displayed at checkout. Delivery estimates vary based on the shipping method selected at checkout. Estimated delivery times are as follows:

  • Standard Shipping: 5-7 business days

  • Expedited Shipping: 2-3 business days

  • Express Shipping: 1-2 business days

Please note that delivery times are estimates and may be subject to carrier delays. Weather conditions, customs processing, and other unforeseen circumstances may also impact delivery times. If you require your package by a specific date, we recommend choosing an expedited shipping option.

Shipping Destinations We currently ship to addresses within [your country] and select international destinations. If your location is not available at checkout, please contact us to check for shipping availability. Some regions may have limited shipping options or extended delivery times due to carrier limitations or customs regulations.

Shipment Confirmation & Tracking Once your order has been shipped, you will receive a shipment confirmation email containing your tracking number. Tracking information may take up to 24 hours to update. Customers can track their packages via the provided carrier website. If there are any issues with tracking, please contact our support team for assistance.

Customs, Duties & Taxes For international orders, the recipient is responsible for any customs duties, taxes, or other fees that may apply. We are not responsible for delays due to customs processing. Customers should check with their local customs office to understand potential fees before placing an order. Any refused shipments due to customs fees may not be eligible for a full refund.

Damages & Lost Packages We are not responsible for packages lost or damaged during transit. If you receive a damaged item, please contact the shipping carrier to file a claim. Retain all packaging and damaged items as proof for your claim. If your package is lost, please reach out to the carrier first. If you need additional assistance, contact our support team, and we will do our best to help resolve the issue.

Delayed or Failed Deliveries If a package is marked as delivered but has not been received, please check with neighbors or building management. Sometimes, carriers may leave packages in a secure location. If your package remains undelivered after checking, please contact the carrier directly. If an order is returned to us due to an incorrect address provided at checkout, additional shipping fees may apply to reship the order.

Returns & Exchanges For information on returns and exchanges, please refer to our Return Policy page. If your package is returned due to an issue with delivery, such as an undeliverable address or unclaimed package, we may process a refund minus the shipping costs.

If you have any questions regarding our shipping policy, please contact us via our customer support, our team is available to assist you with any concerns or inquiries.